Frequently Asked Questions
Everything you need to know about your Garde-Malade shopping experience.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size or style.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installment plans through Sezzle.
How should I care for my Garde-Malade garments?
To maintain the quality of our fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage and preserve color vibrancy.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination and local customs regulations.